Support

Welcome to our Support Center

What can we help you with?

What can be summarized using Epic Sum Up?

Almost anything. The most common ones are numbers, time values, attachments, comments and version dates.

Want to see Epic Sum Up in action?

Book a demo for 15 minutes, 30 minute or 1 hour demo at a time of your choice.

Customization

Let us work with you to to create custom projects based on how you use Epic Sum Up.

Premium Support

For mission critical issues a reply in two (2) hours and a solution in ten (10) hours.

To learn about this add-on

Have an existing ticket?

To update or view a submitted ticket login using the ticket number you received by email from esu@aptis.support.

Want to see full documentation?

Select from the links below for the detailed documentation you need.

Didn't find what you are looking for?

In order to streamline support requests and better serve you, we use Jira’s support ticket system.

 

Every support request is assigned a unique ticket number which you can use to track the progress and responses online. We provide complete archives and history of all your support requests.