Customer Story

Lightweight Project Management

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Goch, Germany


APTIS helps you digitalize knowledge. All our products are built and supported in our office in Germany.



Jira Software







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Problem Summary:

APTIS needed a better way to work with smaller projects. In particular how to create projects with tasks from different projects and not just work with issues (example moving around subtasks).

Solution using Epic Sum Up:

APTIS customized Jira to use containers to create a more flexible structure. This gives them the ability to bring different issuetypes together.

After it proved to work so well internally it was launched as an app on the Atlassian Marketplace in 2015 called Epic Sum Up.

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Problem In More Detail

APTIS have developers working with story points, and customers and project managers working with time. Yet scrum boards are limited to one dimension – story points or time – which was endlessly frustrating.

They wanted to see progress in terms of both story points and time along with an overview.


  • More than one level of hierarchy
  • Flexible stacking of hierarchies
  • Create new epics inside issues
  • Move around subtasks
  • Choose assignees


  • Agile development, internal projects, customers projects
  • Easy to setup
  • Accounting integrated
  • Get an overview of what’s inside issues

All teams members have an easy to read overview thanks to progress bars that can be clicked on to get full details.

Solution Using Epic Sum Up in More Detail

  • Containers to create a new structure
  • Issuetypes set to use enhanced container functionality
  • Summary Panel with progress bars for live reporting
“I have handled 70 projects at once. The overview is key.”
Andreas Haaken

Created custom functionality

1. Stack issuetype as container

This increased flexibility by adding the ability for any issuetype to be a container.

The ability to stack issues from anywhere in Jira into containers is a key to Epic Sum Up helping APTIS’ workflow run smoother.

2. Container functionality to any issuetype

Add container functionality to an existing issuetype

  • Uses issues as projects
  • Uses Jira workflows as project lifecycles
  • Uses post-functions, validators and conditions

3. Summary Panel

With summary panels APTIS gets an easy to understand overview of issues in a container. The progress bars are key to this easy of use and quick overview.

In one view see any number based value. These are the ones APTIS uses:

  • Time spent
  • Estimated time
  • Remaining time
  • Time budget
  • Story points
  • Status category
  • Number of attachments
  • Number of comments

APTIS likes the budget marker in the time progress bar. The summary panel can be customized to only include what is relevant for a team.

Added Email with JETI app

The Email This Issue Atlassian Marketplace app enhances the email ability of Jira. APTIS wanted to avoid using internal email as much as possible.

Email This Issue  allows APTIS to:

  • Customize emails and email templates
  • Add email triggers
  • Ability to send emails to users outside of Jira
  • Ability to send emails, not just notifications
  • Be independent of personal inboxes (single point of truth, works like a project inbox)

Related Webinar

Watch this past webinar where Andreas Haaken, CEO and founder of APTIS, discusses how he does lightweight project management in Jira with the help of Epic Sum Up.


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